City Space (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://city-space.co.uk/ or contact us directly.
City Space
12 Eckersley Road, Chelmsford, CM1 1SL
Email: hello@city-space.co.uk
Telephone: 07988 934 489
For the purposes of UK Data Protection Law (UK GDPR and Data Protection Act 2018), City Space is the Data Controller of your personal data.
We collect and process the following types of personal information:
Name, email address, and telephone number when you contact us or make an enquiry
Company or organisation details (if applicable)
Payment information where necessary for bookings (processed securely via our payment provider)
Any additional details you choose to provide in contact forms, messages, or emails
Technical data such as IP address, browser type, and device information (collected via cookies and analytics tools)
We do not collect or process any sensitive personal data (such as health, race, religion, or biometric information).
We use your information to:
Respond to your enquiries or booking requests
Manage and confirm studio hire bookings
Communicate important updates or changes to your booking
Improve our website and user experience
Fulfil our legal obligations and maintain proper business records
Send occasional marketing emails (only if you have opted in)
We process your data under the following lawful bases:
Contract: to provide services you have requested or booked
Legitimate Interests: to operate and improve our website and respond to general enquiries
Consent: for marketing communications (you can withdraw at any time)
Legal Obligation: to comply with UK accounting, tax, and record-keeping requirements
Our website uses standard cookies and tracking technologies (including Google Analytics and Meta Pixel) to understand how visitors use our site and to improve performance.
Cookies do not store personal information unless you choose to provide it.
You can control or delete cookies in your browser settings. For more information, visit www.aboutcookies.org.
We only share data where necessary to run our business and deliver our services.
This may include:
Website hosting and email service providers
Payment processors and booking platforms
Marketing and analytics tools (e.g. Google, Meta)
Professional advisers (e.g. accountants, IT support)
All third parties are required to keep your data secure and use it only for legitimate business purposes.
We do not sell or rent personal information to any third parties.
Your personal data is stored securely within the UK (or, where applicable, on GDPR-compliant cloud services).
We keep personal information only as long as necessary to fulfil the purpose it was collected for, including legal, accounting, or reporting requirements.
Under UK Data Protection Law, you have the right to:
Access the personal data we hold about you
Request correction of any inaccurate information
Request deletion of your personal data (“right to be forgotten”)
Object to or restrict processing of your data
Withdraw consent for marketing communications at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
To exercise any of these rights, please contact us at hello@city-space.co.uk.
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure.
Our website uses SSL encryption and secure systems for email and data storage.
We may update this Privacy Policy occasionally to reflect legal, technical, or operational changes.
The latest version will always be available on our website at https://city-space.co.uk/.
Last updated: November 2025
